Frog and UserPHP (and parents) – solution

We run Frog as our VLE and I have to say, it’s great.  It’s certainly the most robust and user friendly platform I’ve seen.

But like everything in life there are niggles.  The biggest gripe of recent months is their FDP and their lack of support for UserPHP.

Not wanting to bore you (too late!) but basically, it all boils down to the way you get extra functionality out of Frog.  Their original concept was a walled garden allowing advanced users the ability to program in PHP (if you know what that is, you’ll understand, if not PHP allows clever things to happen).

Trouble with walled gardens is they tend to have their walls collapse onto next door’s greenhouse.

So, Frog last year annouced a much better concept, UWA code contained inside IFRAMES so they couldn’t damage the Frog server.  Sort of a window box to extend the horticultural metaphor.

This works quite well, except you can’t do much in a window box.  So we kept our walled garden and occasionally had to  repair some broken glass.

The trouble was/is Frog don’t support for UserPHP and their latest update caused us all sorts of problems for our existing UserPHP.  Especially for our parents, who suddenly were blocked from seeing our UserPHP code at all!

On the face of it, this doesn’t sound too serious, but it is.  It wrecked our parents portal.  And Frog Support were baffled.  To their credit, they didn’t completely wash their hands of it, but its stumped them all the same.

Step forward yours truly.  Through a process of trial and error, I’ve found a fix.   If you have lost access to UserPHP for a group of users:

  • Find the new “Roles” page in the Admin Section of the Toolkit
  • Find “Use and Manage pages”
  • Check all the options for user group

Phew, another problem sorted 🙂


2 Responses to Frog and UserPHP (and parents) – solution

  1. Natasha says:

    Hi Graham,

    I’m still having this issue, do you have any other tips?!

    • Graham Quince says:

      Hi Natasha,

      Oh sorry, thought I’d spotted the solution. Ultimately I worked through each checkbox, while running the parents portal in a “In Private Browsing” window. I hit refresh on the page with each new checkbox and suddenly it worked.

      Let me know if you find another way, and I’ll post it here.


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: